Customer Service Specialist with English

Велико Търново

Customer Service Department

Our Customer Service Department is looking for driven, passionate, and reliable candidates who love to interact with people and are ready to join our friendly, positive team. They will have the ability to thrive in a fast-paced and challenging environment where everyone is delivering excellence in the customer experience industry.

Some of the things you’ll be doing:

  • Provide friendly and efficient customer service support in English language;
  • Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied;
  • Responding to all customers and partners’ enquiries related to our services;
  • Ensuring responses meet and exceed the established metrics for response time, quality, and customer satisfaction.

You’ll be a great fit if:

  • Verbal and written advanced English language skills are absolutely essential;
  • Excellent communication skills;
  • Ability to multitask;
  • The ability to put yourselves in one’s shoes and show empathy in challenging situation would be considered as benefit;
  • Willingness to learn and develop.

If you are interested in this position click the button below:

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What we offer?

  • Professional growth and training
  • Flexible working time
  • Events
  • Bonus Scheme
  • An opportunity to work from home
  • Business trips